Skip to content

How it works

Quote first, always. Nothing moves until you approve it.

This is not a catalogue with fixed prices. You tell us what you need, we price it honestly in writing, and you decide.

  1. 1

    Request

    Send your product links, description, quantities and destination through the quote form. Nothing is purchased yet.

  2. 2

    Review

    Marcella checks store availability, cargo space, handling needs and the trip schedule.

  3. 3

    Written Quote

    You receive an itemized written quote covering product cost, shopping, transport and delivery.

  4. 4

    Your Approval

    Nothing moves until you say yes. Ask questions, adjust quantities or change the trip.

  5. 5

    Payment

    We send a Stripe invoice or payment link. Card numbers are never collected through this website.

  6. 6

    Trip Updates & Delivery

    Follow The Northbound Route as your order is shopped, packed, driven north and handed to you.

The Northbound Route

Seven stages you can follow

Once your quote is approved, your order travels through these stages. The Next Trip page always shows where the current trip sits.

See the current trip
  1. Orders Open

    Requests are being accepted for this trip.

  2. Quote Confirmed

    Written quotes are out and approvals are coming in.

  3. Shopping in Progress

    Marcella is in the stores picking up approved orders.

  4. Packed and Prepared

    Orders are labelled, sorted and loaded for the road.

  5. Northbound

    On the highway, heading north.

  6. Arriving Soon

    Close to the community — pickup details are going out.

  7. Delivered

    Orders handed off. Thank you for shopping with us.

Pricing

How a quote is calculated

We do not publish fixed rates, because two orders of the same size can cost very different amounts. Every written quote is built from these parts.

  • Actual product cost from the retailer
  • Shopping and coordination work
  • Cargo space and transportation
  • Pickup or final delivery
  • Size, weight and special handling
  • Route and destination
  • Applicable payment-processing costs and taxes

Payment

Card numbers are never collected through this website. After you approve your written quote, Marcella sends a Stripe invoice or payment link. Product costs and transport are shown separately so you can see exactly what you are paying for.

Request a Quote
Request a Quote